Monday Dec 12th from 8am till 1pm PT | 5pm till 10pm CET

1. What if I have a feedback/question about the event or the teacher?

If you have any questions or feedback regarding our speaker(s) and/or their content, you can reach out to us via an email to events@mindvalleysupport.com and we will respond to you as soon as possible. check here for more information.

2. What if I can’t attend live? Will there be recordings after the seminar?

This online seminar can only be experienced LIVE. There will be no recordings.

3. Will there be a certificate?

No

4. Will there be translations?

No

5. I am a Mindvalley Member, how can I sign up for free?

You will receive an invitation email from Mindvalley. The information about the seminar is also available on the Mindvalley app and on the Live tab on the Mindvalley website www.mindvalley.com/live If you didn’t receive this information, please send an email to events@mindvalleysupport.com. check here for more information.

6. I signed up but haven’t received any emails about the event

Please check your spam folder and search for emails from Mindvalley.

If you have unsubscribed from all our emails previously, please contact us at events@mindvalleysupport.com and we’ll add you back to our list.

7. I didn’t sign up for this event but it appears on my Google calendar.

You can always unsubscribe from Mindvalley Events calendar: 
Go to your calendar Settings. 
Click on the Mindvalley Events calendar from the left-side menu
Scroll down until Remove calendar section
Unsubscribe

8. Which platform will the online seminar take place on?

The seminar will be taking place on Zoom. Zoom is a free online video conferencing platform which supports mobile and tablet as well your laptop or desktop computer. 

9. Do I need to download any special software to attend?

All you need is the software application named Zoom. You can download the Zoom app prior to the event for a smooth user experience, but you do not have to. You can open a Zoom link in your web browser too, but to take full advantage of the program, we suggest that you download it to your desktop or mobile device to join.

IMP: If you already have Zoom software on your advice, make sure it’s updated

You will need the most updated Zoom software (client version 5.2 or higher) to be able to attend the seminar. Please follow the instructions here to make sure your Zoom client version is 5.2 or higher;

>> follow the instructions here.

Note: If you don't upgrade to the recent version yourself, then Zoom will automatically ask you to download the latest version when trying to join the meeting.

Don’t have a Zoom account?

If you don't already have Zoom installed on your computer, please follow the instructions:

Download and install Zoom to your preferred device(s). It only takes a few minutes and it's free.

Test Your Zoom Connection by visiting zoom.us/test to familiarize yourself with Zoom and test your microphone and speakers. For full instructions please visit: https://support.zoom.us/hc/en-us/articles/115002262083-Joining-a-Test-Meeting

10. Do I need a Zoom account to join?

No, you don’t need a Zoom account to join. Just download Zoom or open the Zoom link in your web browser sent to you prior to the event and enjoy!

11. How do I submit questions during the sessions?

If you have questions, you can post these in the Q&A section. This can be found on your taskbar at the bottom of your screen on Zoom. If you have any questions regarding our speaker and/or their content before or after the seminar, please send an email to events@mindvalleysupport.com.

12. Speaker and content-related questions?

If you have any questions regarding our speaker and/or their content, please do send an email to events@mindvalleysupport.com so we can help answer your question(s).

13. How to get Tech Support:

• Private Chat our Tech Support Team
• Click on the name: Tech Support
• Type your message

14. Where can I get more information?

You can contact us at events@mindvalleysupport.com.

To contact Mindvalley Customer Support team directly, please use the chat widget symbol at the bottom right of this page.