US English (US)
FR French
DE German
ES Spanish
IT Italian
RU Russian
PT Portuguese

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

No results
English (US)
US English (US)
FR French
DE German
ES Spanish
IT Italian
RU Russian
PT Portuguese
  • Home
  • Manage Your Account
  • Mindvalley Data Privacy & Security

How to report spam users and inappropriate comments from your Mindvalley Account

Learn how to report/ block spam users and inappropriate comments while using your Mindvalley Account

Written by Mindvalley Team

Updated at July 27th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

No results
  • Getting Started: Account Setup, Accessing Programs &Troubleshooting
    Getting Started Account Troubleshooting
  • Manage Your Account
    Mindvalley Data Privacy & Security
  • Payments, Refunds, Referrals & Cancellations
    Payments Refunds Cancellations Referrals
  • Mindvalley Free Masterclasses
    Masterclass FAQs Masterclass Troubleshooting
  • Online Programs: Quests and Series
    Series
  • Mindvalley Membership
  • Mindvalley Mentoring
  • Mindvalley Community
  • Mindvalley Events
    A-Fest Ibiza 2024 Live Events Mindvalley University Mindvalley Live 2023 Becoming SuperHuman At Work A-Fest Colombia 2023 Online Seminars Mindvalley Weekends 2022 Mindvalley Live 2022 Vishen's live in LA 2022 A-Fest Jorden 2022 Future Human Dubai
  • Lifebook
    Lifebook Online Lifebook Mastery
  • Mindvalley Coach
    Getting Started: Evercoach Certification Evercoach Memberships
  • Mindvalley Certifications
  • Mindvalley Mastery Programs
  • Mindvalley States
+ More

Most social media platforms enable people to interact, share ideas and have meaningful interactions; the same is true for your Mindvalley experience when utilising your account via web and app.
​
However, with the vast number of students, there is also the unfortunate presence of spam users and inappropriate comments. In order to keep and maintain a positive ecosystem here in Mindvalley, we encourage you to take the necessary steps shared below to sustain that friendly, positive community vibe and report such activities to us.

So, here's what you can do as a Mindvalley student:

If you encounter a suspicious user who attempts to add you with the intention of selling or seeking financial transactions, please report that user/ account.
​
If you are using the Mindvalley App, to report a user click the three dots in the upper right corner, as shown below. You can choose to report or block the user to avoid future interactions. This is applicable to both the Mindvalley App and your Mindvalley Account via web.

 

Here's how to report a spam user using your Mindvalley Account via web:

Login to your Mindvalley Account.

Click on the Connect tab, then go to "People"
 

You can search the user's name at the search bar or 
 

Click on the user's profile picture, then click on "Report".

After you click on "Report", you'll see a pop-up notice asking you to specify the reason for reporting, as shown below. You can select the most appropriate reason then click on the button "Report". 
 

Please bear in mind that if your Mindvalley Account is at Level 1, you have a limit on the amount of spam reports you can make. Learn more about account levels by reading this article.


To contact Mindvalley Customer Support team directly, please use the chat widget symbol at the bottom right of this page.

comment moderation spam reporting

Was this article helpful?

Yes
No

Related Articles

  • Countries restricted from accessing the Mindvalley website and quests
  • How to submit a GDPR Request from your Mindvalley Account via App
  • Copyright Infringement
  • How to submit a GDPR Request from Your Mindvalley Account via Web
Programs
  • All Programs
  • Download The App
  • Become A Member
About Us
  • Who We Are
  • Press
  • Careers
  • Blog
Events
  • Membership
  • Certified Coach
  • Events
  • Mindvalley University
Social Media
  • The Mindvalley Show
  • Instagram
  • Facebook
  • LinkedIn
  • Mindvalley YouTube
Contact Us
  • Support
  • Contact Us
  • Partnerships
  • Mindvalley Business
Our Brands
  • Lifebook
  • WILDFIT
  • Evercoach
  • Mindvalley Talks
  • Mindvalley States

© 2023 Mindvalley, Inc.
Terms
Privacy
  • English (en)
  • Social Icon
  • Social Icon
  • Social Icon
  • Social Icon
  • Social Icon

Knowledge Base Software powered by Helpjuice

Expand