How do I update/merge my multiple accounts?
Easy ways to update or merge your multiple registered email address within Mindvalley via Web.
Written by Mindvalley Team
Updated at August 19th, 2024
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If you have registered multiple accounts with us and wish to merge them into a single account, you can submit a request and our Support team will process your request.
Here's a step-by-step guide on how to submit a request from your Mindvalley account:
1. Log into your Mindvalley Account.
2. Go to your profile picture click on "Account". It will direct you to your profile page.
Click on "Settings" scroll down the page and go to "Change information request" click on "Request change" as shown below
Once you have added the information you wish to change or update, click on "Submit" a pop up will appear to verify you as a user. You will need to check your email and click on the link to prove your identity. This is primarily for security purposes and to validate that you as the true owner. In case, you can't find the email sent from us, please check your spam folder.
If you wish to send a request via the Mindvalley App, please follow the steps shared on How to submit a GDPR Request from your Mindvalley Account via App
To contact our Customer Support Team, please use channels such as WhatsApp, iMessage, or by clicking on the chat widget in the bottom right corner of the page.